By “Personal Information” we mean information about an identifiable individual. Personal Information does not include information about a business or aggregated, statistical or system performance information that does not identify a specific individual.
This Policy does not apply to information about the NO BOUNDARIES MILITARY, INC. employees (if applicable) or to information that is not Personal Information.
PERSONAL INFORMATION THE NO BOUNDARIES MILITARY, INC. COLLECTS AND HOW IT IS USED
The NO BOUNDARIES MILITARY, INC. collects Personal Information in a number of circumstances during the course of operating our adapted sports and recreation organization. We use this information in order to provide you with the best possible service and to meet our organizational needs.
(a) We collect your Personal Information when you create an account, purchase a product or service or enroll in a program
When you create an account, purchase (or register for) a product or service or enroll in a program, we collect your Personal Information in order to process, administrate and fulfill the transaction. We may also send you information relating to your purchase, reservation or enrollment. For example, if you make a reservation for one of our programs, we may send you preparation (what to expect) communications as well as directions and instructions. The information we may collect and use for these purposes includes but is not limited to your:
- Name and contact information, in order to identify and communicate with you
- Medical and health information, such as disabilities, health history, allergies and other conditions of which we need to be aware if you are participating in our products, services and programs
- Payment information, to process transactions
- Age and/or birth date
- Race/ethnicity, as this information may help us qualify for grants
biometric data (such as height, weight) where this information is relevant in connection with the product, service, program or activity that you have requested (for example, we may need gender, height and weight to provide you with appropriate rental equipment)
- Photograph, in order to identify you as a passholder or other guest
- Status as the parent or guardian of a minor guest, if applicable
- Experience preferences and past program participation
- Geographic location
Depending on your marketing preferences, we may also use this information to send you offers, invitations or promotions relating to our products, services or programs that we believe may be of interest to you.
In some cases, you may provide us with Personal Information relating to a family member or other individual. By providing us with Personal Information relating to an individual other than yourself, you represent that you have their consent to provide us with his/her/their Personal Information for the purposes described in this Policy.
In some cases we may also ask you specific questions about your preferences or for feedback on our products, services and programs. We use this to improve such products, services and programs and better understand the guest perspective.
(b) When you buy lift tickets, passes and other products at a ski resort they may collect Personal Information about you.
When you purchase or use ski resort lift tickets, passes and other products, the resort may collect Personal Information regarding your geographic location, activities and purchases while you are at the resort. Resort pass products and lift tickets use either handheld scanner or RFID (radio frequency identification) technology. Through the use of this technology, the Resort may be able to collect information regarding your location at the resort, including the lifts that you ride, and depending on whether you have a payment card linked to your pass product, other commercial transactions that you complete at a Ski Resort retail or restaurant location. The resort uses this information to understand how their guests use the resort and to understand your personal preferences.
(c) We collect your Personal Information when you submit an inquiry or provide feedback
We may collect your name, contact information and comments or questions when you submit an inquiry or comment, complete a survey or otherwise provide us with feedback about our organization. We may use this information to respond to your question and to improve our organization, products, services and programs.
(d) We collect your Personal Information when you participate in a fundraising or marketing initiative
We collect your Personal Information, such as name, contact information, age and payment information, if you decide to make a donation, buy raffle tickets, bid in auctions, or otherwise participate in fundraising and marketing initiatives. We may use this information to process, administrate and fulfill the initiative, including contacting and announcing winners (where applicable), to improve our products, services and programs, and for marketing initiatives depending on your marketing preferences.
(e) We collect your Personal Information from third parties
The NO BOUNDARIES MILITARY, INC. may also supplement the Personal Information that you provide to us with information that we obtain from third parties. We do not use this information for any purposes other than those described above.
COLLECTION OF INFORMATION THROUGH COOKIES AND OTHER TRACKING TECHNOLOGIES
When you visit the NO BOUNDARIES MILITARY, INC. website, your web browser sends us certain information depending on the web browser that you use and your security settings. This information may include your IP address, the name and version of your operating system, the name and version of your web browser, other technical data information, whether you accessed our website from a computer or a mobile device, when you open emails we send you, the date, time, and duration of your visit, and geolocation data. This web browser data helps with system administration, traffic reposting, and auditing. It also helps us better understand who our guests are, how they use our services, and what we can do to improve the user experience. We may use this information to offer you products and services and to create aggregate statistics. This helps us improve your experience both online and at our resorts.
The NO BOUNDARIES MILITARY, INC. also may use “cookies” to customize your website user experience by tailoring online content to align with your browsing habits. Cookies are small pieces of data, stored on your hard drive that send us information about your online browsing habits, including login and browsing history, button impressions, and personal preferences. Cookies also tell us under which account a user is logged in to one of our websites and this information helps us protect your information by making sure your personal preferences are only displayed when you are actually logged in. If you tell the NO BOUNDARIES MILITARY, INC. website to “Remember Me” or save your preferences, this information is stored using a cookie. Some cookies are also required to support the functionality of your transaction (e.g. putting items in your shopping cart).
A Web Beacon is a tiny graphic with a unique identifier which is placed in the code of a web page. The NO BOUNDARIES MILITARY, INC. uses Web Beacons to count visitors to its website and to monitor the traffic patterns within our website, to deliver or communicate with cookies, to understand how you have come to our site, and to improve site performance. Web Beacons help us to measure the effectiveness of our content and other offerings.
You can choose to disable cookies using your web browser’s preferences menu. By turning off cookies, we will still be able to track your browsing history during a single visit to our website however, we will not be able to link your browsing history during each of these visits to you, as you will be considered a new visitor each time you visit our website. Web Beacons will no longer be able to track your activity on our website however, the Web Beacon may be able to continue to track activity based on your IP address. Be aware that turning off cookies may disable certain functions on the website and cause it not to function properly.
The NO BOUNDARIES MILITARY, INC. may include links to third party sites on our website. When you click on those third-party links, you leave our website. This Policy does not apply to third party sites or any information that you provide on those sites.
THE NO BOUNDARIES MILITARY, INC. MAY COMBINE YOUR PERSONAL INFORMATION
The NO BOUNDARIES MILITARY, INC. may combine the Personal Information that you provide, or that we collect, in order to better understand your needs, requirements, and personal preferences so that we may improve our organization, products, services and programs and optimize your experience when you visit our program locations, or when you are dealing with one of our team members, a customer service representative, an NO BOUNDARIES MILITARY, INC. agent or other authorized third party.
Depending on your marketing preferences, we may also use this information to send you offers, invitations or promotions relating to our locations, products, services or programs that we believe may be of interest to you. For example, we may monitor your commercial transactions or browsing habits on our website or at our program locations which may influence the personalized special offers and promotions that we send to you.
WHEN THE NO BOUNDARIES MILITARY, INC. SHARES PERSONAL INFORMATION
The NO BOUNDARIES MILITARY, INC. does not sell your Personal Information. We may, however, share your Personal Information with third parties in the following circumstances:
- Service Providers – The NO BOUNDARIES MILITARY, INC. may share your Personal Information with third-party service providers who provide services on our behalf such as payment card processors, call center administrators, web-site hosting, data management, identity verification (for example, in order to confirm your eligibility for special offers, such as military discounts), market analyses, marketing, advertising, and contest administration, or your Personal Information may be collected by such service providers on our behalf.
- Partners – The NO BOUNDARIES MILITARY, INC. may disclose your Personal Information to third-party partners in situations where the disclosure is necessary in order to complete or provide the service, product, or information that you have purchased or requested. For example, we may disclose your Personal Information to a third-party tour operator if you purchased a tour from the third-party tour operator as part of one of our programs.
- Foundations and Grantors – The NO BOUNDARIES MILITARY, INC. may apply and receive grant funding from third parties including the Veterans Administration and the Disabled Sports USA (DSUSA) that helps to keep certain programs affordable for participants. As a condition of this grant funding, the NO BOUNDARIES MILITARY, INC. reports some participant information to DSUSA, including birthdates and diagnoses, so that DSUSA can measure the impact of their funding. If you have questions or concerns, please contact us at the No Boundaries Military, Inc.org.
- Corporate Transactions – The NO BOUNDARIES MILITARY, INC. may disclose your Personal Information to another entity, if necessary, in the event of an actual or proposed merger, sale, a re-organization including as part of insolvency or bankruptcy proceedings, or for the purposes of evaluating and/or performing such transaction.
- Special Circumstances – The NO BOUNDARIES MILITARY, INC. may consider it necessary or may be required by law to disclose your Personal Information with our attorneys, or with others who are legally authorized in certain emergencies where the health, safety, or well-being of a person is at imminent risk, or if required in order to comply with a court order, or as otherwise required to comply with the law.
The NO BOUNDARIES MILITARY, INC. collects, uses and discloses your Personal Information as outlined in this Policy and with your consent, except where permitted or required otherwise by law. We may be required or permitted under statute or regulation to collect, use or disclose Personal Information without your consent, for example to comply with a court order, to collect a debt owed to us or if there is an imminent threat to an individual’s health, safety, or well-being.
Your consent may be express (for example, oral, written, or electronic) or your consent may be reasonably inferred or implied from something that you do (for example, use of our website, implies consent to the collection, use and disclosure of your Personal Information as described in this Policy). In some instances, an authorized representative may consent on your behalf. In the case of minor children or compromised adults, a parent or legal guardian may consent to our collection, use and disclosure of a minor’s or compromised adult’s Personal Information.
You may withdraw your consent at any time, subject to legal or contractual restraints. However, your withdrawal of consent might affect your experience and the NO BOUNDARIES MILITARY, INC.’s ability to provide products or services to you, or quick and accurate service to you either on-line or through our service agents.
If you do not consent to the collection, use and disclosure of your Personal Information online as described in this Policy, do not use our website.
HOW TO MANAGE YOUR MARKETING PREFERENCES
If you no longer want the NO BOUNDARIES MILITARY, INC. to use your Personal Information for marketing purposes, including to send you promotional communications, you may contact us (see “Contact Us” section below) and ask to be removed from our mailing and/or contact lists. We may ask you for more information where required in order to identify you correctly.
Children Under 13: The NO BOUNDARIES MILITARY, INC. does not knowingly collect Personal Information from children under the age of thirteen without prior consent of the child’s parent or legal guardian. The NO BOUNDARIES MILITARY, INC.’s website and social media pages available online are not directed to users under the age of thirteen.
ACCESS AND CORRECTION
Request a Copy: To obtain access to, or a copy of, your Personal Information that we have on file, send a request to the contacts on the NO BOUNDARIES MILITARY.org web site. Access to this information may be denied if you are unable to verify that you are the subject of the request. Information may also not be provided when giving you access to the information would threaten someone’s life or security, reveal third-party Personal Information, breach confidentiality, violate attorney/solicitor-client privilege, disrupt a formal dispute resolution, or impede a law enforcement investigation.
Accuracy: We endeavor to ensure that your Personal Information is as accurate, complete, and as up to date as necessary for the purposes for which it will be used or shared. If you would like to request correction of your Personal Information that we have on file you may write to us at firstname.lastname@example.org or send a written request to 142 Crimson Isles Drive, Jupiter, FL 33478.
HOW WE PROTECT YOUR INFORMATION
We will generally keep your Personal Information on file for a reasonable period in order to meet our needs as described herein and as applicable, the needs of the parties to whom we disclose it. This file will be maintained on our servers or those of our service providers and will be accessible by our authorized employees, service providers and representatives. We maintain reasonable and systematic controls, schedules, and practices to retain and destroy Personal Information.
Internal Protections: The NO BOUNDARIES MILITARY, INC. protects Personal Information by security safeguards appropriate to the sensitivity of the information. We have policies and practices to protect against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction. While we make efforts to protect your information, we are not in a position to guarantee that your Personal Information will always be secure. There may be factors beyond the NO BOUNDARIES MILITARY, INC.’s control which may result in loss or theft, or unauthorized access, use or disclosure of your Personal Information. As a consequence, we disclaim any warranties or representation on non-disclosure of your Personal Information. We also employ an Operations and Communications Director to be accountable for the NO BOUNDARIES MILITARY, INC.’s compliance with these policies and whom you may contact at the address below with any question, concern or complaint.
External Protections: To protect information disclosed to service providers, the NO BOUNDARIES MILITARY, INC. uses contractual or other means to provide a similar level of protection so that service providers treat the information confidentiality, implement appropriate security measures and only use and disclose the information for the purposes of providing the applicable services.
Please be aware that your information may be transferred to, stored and processed by the NO BOUNDARIES MILITARY, INC. cloud storage and other service providers with data centers outside of the United States. By providing us with your information, you understand that your information may be transferred to the facilities of those third parties with whom we share it as described in this Policy.
Responsibility: The NO BOUNDARIES MILITARY, INC.’s Operations and Communications Director is responsible and accountable for the NO BOUNDARIES MILITARY, INC.’s compliance with this Policy and will handle all privacy-related inquiries and complaints.
If you have any questions regarding our privacy practices, you may contact us at:
No Boundaries Military, Inc.
142 Crimson Isles Drive, Jupiter, FL 33478
SUBJECT TO CHANGE
This Policy is subject to change and may be supplemented or modified at any time. You should check this site regularly to stay up-to-date about changes to this Policy. If material changes are made, we will notify you by placing prominent notice on our web site at www.noboundariesmilitary.org